Last updated September 2026
We ship Complete Intra Workout Australia-wide from our Melbourne warehouse. Here is exactly what to expect once you order, and what happens if something isn't right.
Orders placed before 12pm AEST on a business day are dispatched the same day. Orders placed after that, or on weekends and public holidays, are dispatched the next business day.
You'll receive a confirmation email at checkout and a tracking link as soon as your parcel leaves the warehouse.
Orders below $100 AUD ship for a $15 AUD flat rate Australia-wide. Shipping is free on all orders over $100 AUD.
Metro Melbourne, Sydney, Brisbane, Adelaide and Canberra: 1–3 business days. Perth, Hobart, Darwin and regional areas: 2–6 business days. Delivery estimates are provided by the carrier and are not guaranteed.
Subscriptions are $67.49 AUD per delivery — 25% off the $89.99 AUD one-time price — and renew automatically on your chosen 30 or 60 day cycle. Standard shipping rates apply to each delivery. You can pause, reschedule, change flavour or cancel at any time from your account or by emailing us — changes made at least 24 hours before a renewal apply to that order.
If your tub is unopened and in original condition, you can return it within 30 days of delivery for a full refund of the product price. Return shipping is at your cost unless the item arrived damaged, faulty or incorrect.
For food safety reasons we cannot resell opened tubs, so opened product is only eligible for a refund or replacement where there is a fault or a problem covered by the Australian Consumer Law.
Email us within 7 days of delivery with your order number and a photo of the product and packaging. We'll send a replacement or a full refund, including shipping, at no cost to you.
Nothing here limits your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded, including a right to a replacement or refund for a major failure.
Email support@strykr.com.au with your order number and reason for return. We'll reply within one business day with a return address and instructions. Approved refunds are issued to the original payment method within 5 business days of us receiving the parcel.
If tracking hasn't updated for 5 business days, contact us and we'll lodge an enquiry with the carrier. If a parcel is confirmed lost in transit we'll resend your order at no charge.
